Warranty Assessment Form

Thank you for your purchase of this AMERICAN FIRE GLASS® product. We are truly grateful for your business and apologize that this product may not be performing to your expectations. We want to make this right. Let’s work together to see if your product qualifies under our LIFETIME GUARANTEE* program.

Now, we just need you to fill out the form below and we will have enough to process your request. Once our assessment is completed, a member of our customer care team will be in contact with you. If you have any questions or wish to speak with a member of our customer care team in the meantime, please call us toll free at 1-888-264-1017.

If your product is not eligible for a warranty replacement, we will contact you to discuss available options we may have.

*For warranty details and exclusions, please review our LIFETIME GUARANTEE policy at https://americanfireproducts.com/warranty-claim .

Name

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Email Address

Address

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Phone

Order Number

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Model/Sku Number

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Purchase Date

Purchase From

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Please describe the issue

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